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Shipping & Returns

The Skin Care Queen ships worldwide and all The Skin Care Queen products are shipped from Canada.
Shipping rates are based on flat rates depending on the location to which the product is being shipped to.

Mayvaii does not account for any responsibility to government fees outside of Canada, such as duties, customs and/or any additional charges imposed by any country to which the items are being shipped to.

Canada:
Standard 5-8 business days
Express 2-4 business days
We are not responsible for any delays in delivery resulting from customs or mail service

USA:
Standard 4-10 business days
Express 3-4 business days
We are not responsible for any delays in delivery resulting from customs or mail service

International:
Standard 2-6 weeks
Express 6-10 Business days
We are not responsible for any delays in delivery resulting from customs or mail service

 

Return Policy

If a The Skin Care Queen product arrives damaged, you will be required to present proof of damage with photographs which resulted from shipping. Any claim that will be submitted to us will be dealt with on an individual case basis. Please note, shipping charges are none refundable.